5 Things You Must Consider Before Hiring a Medical Courier Service
As a medical service provider, you have countless things to worry about. Between patient care, staffing, maintaining clinical procedures, fiscal plans, and more! Making sure your samples and materials are delivered properly should be the least of your worries.
Unfortunately, some medical delivery services do not take as much care as you deserve. There are many special considerations when delivering medical supplies that make it challenging to ensure the quality of service you expect.
These 5 characteristics of a quality medical courier service will guide you to make the best choice for your company.
1. HIPAA Compliance
HIPAA enforces strict rules and regulations around what protected health information is accessible to drivers and shared with others. Communication in any form should be handled carefully and evaluated to ensure there is no compromised data.
Breaching HIPAA laws whether intentionally or unintentionally can result in hefty fines – or even prosecution – for all responsible parties.
2. Proper Equipment
Proper tools and equipment required for delivery are essential to success and safety. It is necessary that all vehicles and related accessories are checked frequently and as up to date as possible.
All equipment necessary for a delivery should be sanitized, stocked, and confirmed as “safe” before hitting the road.
3. Reliable and On-Time Deliveries
Receiving a delivery can sometimes mean life or death. Urgent and punctual delivery is critical in medical settings.
Any medical courier service should be able to monitor proper delivery at the right time and place. Unlike mainstream delivery services, many courier services offer peace of mind with a delivery guarantee.
4. Reliable Payment Process
Payment should be the least of your worries when choosing a courier service. Unfortunately, this often is not the case. Faulty and unreliable payment processors may severely impact shipping times and delivery of goods.
Choosing a courier service that has an effective payment system is often overlooked, but it can potentially ruin an otherwise successful delivery.
5. Proven Experience & Expertise
You know how critical an operation transporting medical equipment and supplies are and if done properly — this should be a seamless and stress-free process. On the flip side, a poor delivery experience can have dangerous and grave consequences.
The right medical courier service should be well-versed in the best delivery practices as well as the medical knowledge and conditions that are relevant for safety and compliance.
It is important that you ask questions about a courier’s process and expertise to ensure a professional and orderly experience.
Choose Reliable Delivery as Your Medical Courier Service
There are so many moving parts in medical transportation and handling all the proper procedures ensures that a successful delivery is made and potentially saves lives.
Reliable Delivery embodies all 5 of these characteristics so that you are guaranteed the most reliable service experience for all your medical delivery needs.
With over 20 years of experience and over 10,000 happy customers served, we ensure efficient, compliant & worry-free delivery for all your transport needs.
Call our team of delivery experts today at 734-423-3030 or click here to book your next medical courier delivery!