Careers@Reliable Delivery

Your Opportunity is Knocking and Ready to be Delivered!

Our Future Depends On You!

We’re Looking for Our Leaders of Tomorrow!

Reliable Delivery is GROWING into new areas, states and regions. Growth brings opportunity, the quicker the growth the more quickly opportunity arrives. We would like to introduce you to a career in transportation as only Reliable Delivery can offer. Open opportunities are listed towards the bottom of this page. If you are qualified and apply, you will be contacted by a member of Reliable Delivery’s leadership team who will invite you into our hiring process. If you meet Reliable Delivery’s qualifications for the open role and are selected, you will begin an immediate training program which will help prepare you for your new career.

You will learn the company’s services, expectations of our customers, Reliable Delivery’s core values and our lasting brand to help progress you on your career path. Learning operational positions, working with customers and finding solutions to their needs will be your next steps. Our number one goal is for you to succeed at Reliable Delivery. We are looking to hire only those who we feel can become future leaders of the company. We need great leaders as we continue to strive in our goal to positively impact all those touched by our organization.

Operations & Customer Service
Customer Service Representative: Weekend Shift
Customer Service Representative / Dispatcher: Weekend Shift (Corporate Offices: Taylor, MI)

Location: Corporate Offices (Taylor, MI)
Responsible To: Center Manager
Hours: Up to 40 hours per week
Pay: $11.00 to $13.00 (per hour)

Summary: Weekend Shift, 8 am – 8 pm.

Additional Benefits:

  • Competitive Compensation
  • Comprehensive Healthcare Benefits
  • Paid Time Off (vacation, holiday and personal days)
  • Annual Community Service Hours (Paid Time Off)
  • Corporate Discounts
  • Tuition Reimbursement
  • Associate Recognition Program

 

Summary of Responsibilities

 The Customer Service Representative/Dispatcher is responsible for communicating with our customers via phone, email and their websites/web-portals. They enter orders into our proprietary system and schedule deliveries as well as communicate with drivers as needed. He / She must champion Reliable Delivery’s brand, Leadership, products and services to ensure client satisfaction.

ESSENTIAL DUTIES

  • Take customer orders over phone/email to input into RD system.
  • Answer calls on “first” ring
  • Relate information back to our clients within 20 minutes..
  • Follow up on deliveries and resolve any and all driver or customers issues.
  • Work well with team members to guarantee exceptional delivery service.
  • Update customers’ online systems promptly and accurately.

QUALIFICATIONS/COMPETENCIES 

  • High school Diploma or equivalent for entry level.
  • A minimum of 1+ years of strong customer service experience in the transportation industry preferred but not required.
  • Excellent people skills, with an ability to partner with a dynamic management team.
  • Great note taker.
  • Excellent clerical skills.
  • Active listening skills.
  • Detail oriented and meticulous in nature.
  • Ability to show enthusiasm in face to face meetings with various customers.
  • Identifies significant problems and opportunities.
  • Relates and compares data from different sources
  • Very high energy level.
  • Highly approachable
  • Up-Beat attitude
  • Resourceful
  • Highly adaptive attitude.
  • Excellent knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Able to learn new software and technology quickly.

 

Technical Support

We’re sorry but our current positions are filled with career minded people like YOU. Please check back in with us. Reliable Delivery is GROWING and we may have another role opening up very soon!

Sales and Marketing

We’re sorry but our current positions are filled with career minded people like YOU. Please check back in with us. Reliable Delivery is GROWING and we may have another role opening up very soon!

Employee Drivers
We’re sorry but our current positions are filled with career minded people like YOU. Please check back in with us. Reliable Delivery is GROWING and we may have another role opening up very soon!
Finance & Accounting

We’re sorry but our current positions are filled with career minded people like YOU. Please check back in with us. Reliable Delivery is GROWING and we may have another role opening up very soon!

Training & Development

We’re sorry but our current positions are filled with career minded people like YOU. Please check back in with us. Reliable Delivery is GROWING and we may have another role opening up very soon!

Quality Assurance

We’re sorry but our current positions are filled with career minded people like YOU. Please check back in with us. Reliable Delivery is GROWING and we may have another role opening up very soon!


Request More Info or Send Us Your Resume Here!

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