Reliable Delivery is the leading expedited and same day delivery service provider in the states of Michigan and Ohio. For over 25 years Reliable Delivery has demonstrated longevity and integrity in the Michigan and Ohio markets in regards to scheduled, on-demand and highly prioritized deliveries. Reliable Delivery has grown with proven and successful partnerships with large and small client in the healthcare, legal and manufacturing industries.

Reliable Delivery’s goal is to further the mission of our clients by forging a partnership by becoming a seamless extension of their transportation network. When partnering with Reliable Delivery our clients are able to focus on their core competencies and allow for our enhanced service offering to complement their organizational output and also allow for cost savings to add to their bottom line.

Reliable Delivery drives customer satisfaction by designing, developing and managing unique delivery systems that are customized based on the individual need of the client and their respective geographic region. Our driving professionals offer a uniformed delivery appearance coupled with a detailed training program that is specific to our clients’ needs and allows for ultimate detail in covering all necessary areas expected from our business partnerships.  Our business partnership allowing service to be provided by trained professionals differentiates us from other companies.

Reliable Delivery has been dedicated in building a well-balanced platform to serve Michigan, Northern Ohio and a growing list of areas within the next five year growth plan that continues into Eastern Ohio, Cleveland and into the state of Indiana (by 2016). Through our strategically positioned, full-service facility centers, Reliable Delivery performs thousands of scheduled and time critical deliveries every day. In addition to our scheduled (routed) delivery clients, Reliable Delivery is proud to have captured the largest share of STAT or on-demand deliveries within the states of Michigan and Ohio.

About Our Drivers…

WORDS From Happy Customers

  • “My husband and I want to express our appreciation of courier Ray’s dedication in the delivery of supplies. He never fails to deliver these weekly supplies with a great concern for us, as well as being extremely friendly and reliable in meeting the day/time delivery requirements. Ray has been delivering the supplies since May 2012. We now consider Ray a friend.”

    Donna J. Shawn Rochester Hills, MI
  • “Your driver was polite, confident, well-spoken and seemed more educated than the delivery people I have dealt with in the past. As a business owner myself, I know how important the right people are to your business”

    Laura H. Ann Arbor, MI
  • “I was so impressed with one of your employees, Theo. He delivered and then carried a very heavy headboard to the second floor of my home. He was so nice and polite. I really appreciate good service!”

    Patricia Greene Canton, MI

Frequently Asked Questions

What cities do you make deliveries in?

With offices in Romulus, Grand Rapids, Lansing, Flint, and Toledo, Ohio, we are well-positioned to make deliveries in many cities.

What types of delivery services do you offer?

We specialize in legal and medical deliveries. Our couriers have been properly trained to delivery sensitive legal documents and medical equipment and supplies. In addition, we offer warehousing logistics solutions in Flint, Grand Rapid and Romulus, Michigan, as well as in Toledo, Ohio.

How can I schedule a delivery?

There are many ways to schedule a delivery. If you have recurring needs, you can create an account with us. You can also place delivery orders by credit card.

Do you accept credit card orders?

Yes, we do. You can easily place a credit card order if you’d like to a schedule a delivery, but don’t have an existing account with us.

How do you calculate delivery rates?

Delivery rates are determined by a combination of a number of factors. We take into account the type of vehicle necessary for the delivery and the personnel needed to make the delivery. You can request a rate sheet or estimate the cost of your delivery on our website.

Do you offer any delivery discounts?

Yes, we do. Sign up for an account online and easily place your orders on our website to receive a 5% discount on every order. Find out more information about our discounts.

How can I track a delivery?

Tracking an order is easy to do on our website if you have the tracking number handy. Track your delivery order online or call customer service for assistance at 800-677-2998.