Medical Delivery Solutions

Reliable Delivery has steadily and strategically positioned itself to become the leading medical courier in the State of Michigan, Northern Ohio and Northern Indiana. Years of experience, uniformed professional couriers, on-going training, and service customization, allow Reliable Delivery to partner with your organization. Reliable Delivery can offer multiple solutions to address your specific security, logistical, and budgetary needs.

On a daily basis, Reliable Delivery services our customers in the medical industry by offering:

·         Biohazard Category B specimen deliveries

·         medical equipment and supplies deliveries

·         donor organ transport

·         x-ray deliveries

·         pharmaceutical deliveries

·         research material deliveries

·         medical record deliveries

·         radioactive material deliveries

·         patient transport

Origins and destinations for these deliveries encompass major hospitals and universities, clinics, airports, residential sites, and warehouses. Our personnel are experienced in the specialized needs and parameters that each type of site requires. 

Deliveries include both routed and on-demand or stat work. Reliable Delivery uses proprietary, industry specific, operations software that allows for GPS driver tracking, scanner integration, and real time tracking of proof of delivery information and route progress. Reliable Delivery uses the latest software for all route optimization. This dynamic route software allows for the addition or deletion of stops creating the most cost effective solution for our customers.

Reliable Delivery operates on a belief that strong operational process and procedure in addition to in depth training leads to quality customer service, therefore Reliable Delivery is constantly educating our workforce on industry and customer specific issues for medical deliveries. In addition, Reliable Delivery utilizes specialized staff and consultants to assist with method and service analysis, training and development, Protected Health Information instruction, chain of custody procedures, and customer service.

Reliable Delivery is committed to staying on top of the issues and demands that affect our customers in the medical industry. As members of the Michigan Health and Hospital Association (MHA), we receive the latest in industry trends and regulatory updates.